His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, has said that the UAE has presented to the world an exceptional model in developing and leading future government work to become a role model to be followed in sustainable development and modernisation.
Sheikh Mohammed bin Rashid said, "Today, we approved the results of the Star Rating System for 69 government service centres,

His Highness also stressed that "serving people and facilitating their lives will remain a main pillar in the course of our government work and the ultimate goal of all plans and programs of the UAE government."

His Highness Sheikh Mohammed made the statements as he approved the results of the fourth edition of the Global Star Rating System for Services, which included the evaluation of 69 centres in 12 federal government entities.
The fourth cycle of the global star rating system for services witnessed obtaining a 4-star rating from the Union for Water and Electricity, Al Dhaid Customer Happiness Center - Sharjah, Customer Happiness Center - Fujairah, Customer Happiness Center - Dibba Al Fujairah, Customer Happiness Center - Umm Al Quwain, Customer Happiness Center Kharan - Ras Al Khaimah, Al Nakheel Center - Ras Al Khaimah, and City Center - Ras Al Khaimah.
The UAE is the first in the world to adopt the classification of customer service centres according to the global star system which was launched by His Highness Sheikh Mohammed with the aim of improving government work and reshaping the concept of an innovative and integrated framework for providing government services and raising their efficiency to the best international standards to ensure customer satisfaction and improve people's lives.