Bill Payment

Pay your Electricity and Water bill

Service Info
Procedure
Conditions
Video tutorial

Service Description

The customer should pay the due amount for the electricity and water consumption

Channels for Supply of Service

Etihad WE Website

Service Hours	Time Period
24 Hours/Day	3 minutes

Mobile Phone Application

Service Hours	Time Period
24 Hours/Day	3 minutes

Payment Machines (KIOSK)

Service Hours	Time Period
24 Hours/Day	3 minutes

Banks

Service Hours	Time Period
24 Hours/Day	3 minutes

Al Ansari Exchange

Service Hours	Time Period
Saturdays to Thursdays	10 minutes

Service Channels

Submit Application Online

www.etihadwe.ae

M-social Apple APP

M-Social Android APP

Phases for submitting the application according to the channel of application:

Eservices and Smart Phone Service
- Select the Payment Service to pay the due amount
- The reconnection fees will be added to the bill

Correlation between Other Services and Procedures

Continuity of electricity and water services

Service Regulations

Due amount should not exceed the security deposit amount.

Please ensure the following:

Use a valid credit card and email address.
The maximum payment via credit card is AED 20,000.00
Payment are accepted via credit cards issued in GCC region.
The maximum use of a credit card is 5 transactions a day.

Service Fees

The amount due for consumption as per monthly invoice

Number of Payments

Online : 1,078,397

Offline : 230,151

Enquirires

cs@etihadwe.ae

8003392

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