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Service Code:  357-04-002-000

  • Service used by
  • 9187195
  • Expected Time
  • 1 Working days
  • Service Rating 4 / 5 ( 215)
  • Service Fees
  • The amount due for consumption as per monthly invoice
  • Service Category
  • Individual
  • Service Channels
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Sustainable Goals

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Service Info

Service Description

The customer should pay the due amount for the electricity and water consumption

Channels for Supply of Service

Etihad WE Website

Service HoursTime Period
24 Hours/Day 3 minutes

Mobile Phone Application

Service HoursTime Period
24 Hours/Day 3 minutes

Payment Machines (KIOSK)

Service HoursTime Period
24 Hours/Day 3 minutes

Banks

Service HoursTime Period
24 Hours/Day 3 minutes

Al Ansari Exchange

Service HoursTime Period
Saturdays to Thursdays 10 minutes

Service Channels

Submit Application Online

  • www.etihadwe.ae
  • M-social Apple APP
  • M-Social Android APP
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Procedure

Phases for submitting the application according to the channel of application:

  • Eservices and Smart Phone Service
    • Select the Payment Service to pay the due amount
    • The reconnection fees will be added to the bill

Correlation between Other Services and Procedures

  • Continuity of electricity and water services

Service Regulations

Due amount should not exceed the security deposit amount.

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Conditions

Please ensure the following:

  • Use a valid credit card and email address.
  • The maximum payment via credit card is AED 20,000.00
  • Payment are accepted via credit cards issued in GCC region.
  • The maximum use of a credit card is 5 transactions a day.
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  • Service Card Rating
Average rating: 4 from 46 users

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Contact Etihad Water and Electricity 800 3392
Happiness Center Customer Service Location
Working Hours Mon – Thu: 7:00 AM – 5:00 PM
Fri: 7:00 AM – 11:30 AM
Email Us cs@etihadwe.ae

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