Acceptance​​​

Please carefully read these Terms and Conditions. They govern your access and use of the Etihad Water and Electricity website (www.etihadwe.ae). If you do not agree with these Terms and Conditions, please do not use this site. By continuing to use the Site and/or any of the services shown on the Site, you agree to be bound by these Terms and Conditions.

The content, design, and arrangement of pages on the Etihad Water and Electricity website, along with all information and materials presented, are owned by EtihadWE unless otherwise indicated.

The information and materials contained in these pages - and the terms, conditions, and descriptions that appear - are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to EtihadWE's final determination and acceptance.

Restricted Areas

Certain areas of the Etihad Water and Electricity website require registration with the company. By registering, you agree that all information you provide is complete and accurate, and you are responsible for updating your personal information as needed. Registration implies acceptance of these Terms and Conditions, as well as the company's Security and Privacy Policy. All materials on the EtihadWE website are protected by copyright. No material from the site may be copied, distributed, transmitted, or used without express written permission from EtihadWE. Unauthorised use of copyrighted materials may violate copyright, trademark, publicity, or privacy laws.

No Warranty

The information and materials on the Etihad Water and Electricity website, including text, graphics, links, or other items, are provided as is, as available. EtihadWE does not warrant the accuracy, adequacy, or completeness of the information and materials and expressly disclaims liability for errors or omissions therein. No warranties of any kind, implied, express, or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, are given in conjunction with the information and materials.

Exclusion of Liability

EtihadWE is not responsible for any technical, hardware, or software failures of any kind; lost or unavailable network connections; incomplete, garbled, or delayed transmissions. It assumes no liability for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses, or expenses arising in connection with this site or use thereof or inability to use by any party, or reliance on the contents of this site, or in connection with any failure of performance, error, omission, interruption, defect, delay, or failure in operation or transmission, computer virus, or line or system failure, even if EtihadWE, its representatives, are advised of the possibility of such damages, losses, or expense. Hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by EtihadWE. This exclusion clause shall take effect to the fullest extent permitted by law.

Submission

All information submitted to EtihadWE via this site shall be deemed and remain the property of EtihadWE. EtihadWE shall be free to use, for any purpose, any ideas, concepts, know-how, or techniques contained in information a visitor to this site provides EtihadWE through this site. EtihadWE shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as agreed by EtihadWE or as otherwise specifically agreed or required by law.

Credit Card Details

You agree, understand, and confirm that the credit card details provided by you for the availing of services are correct and accurate. You shall not use a credit card that is not lawfully owned by you; in a credit card transaction, you must use your credit card. You further agree and undertake to provide the correct and valid credit card details to EtihadWE's website. The information provided will not be utilised or shared by EtihadWE with any third parties unless required for fraud verifications or by law, regulation, or court order. EtihadWE will not be liable for any credit card fraud. The liability for the use of a card fraudulently will be on you, and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulant /Declined Transactions

EtihadWE reserves the right to recover the cost of services, collection charges and lawyers fees from persons using the Site fraudulently. EtihadWE reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Termination

EtihadWE reserves the right to cancel access to its site/s for any reason, including lack of use or violation of this policy or its Privacy Policy. EtihadWE may terminate this agreement at any time without notice for any reason whatsoever. Users may also terminate this agreement by giving advance notice to EtihadWE.

Variatio​​​​​​n

These terms and conditions are subject to change and can be modified at any time without notice.

Governing Law & Jurisdiction​​

Etihad Water & Electricity has established these Terms and Conditions for visiting this website in accordance with the Federal Government Rules and Regulations as well as UAE laws. Whenever a person breaches these Terms and Conditions, EtihadWE reserves the right to use the law in its full to protect its infrastructure and information. The courts of the UAE shall have exclusive jurisdiction to settle any dispute in connection with this.

Cheques

When issuing a cheque for a sum of money, ensure that there are sufficient funds available to cover the cheque on its date of maturity. Failure to do so may result in legal consequences.