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EtihadWE your champion in the Northern Emirates.

Founded in 2020 by Federal Decree-Law No. (31), EtihadWE continues the legacy of The Federal Electricity & Water Authority, delivering reliable electricity and clean water, driving sustainability in the Northern Emirates

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  • Most Used Services
  • Customer Services
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Payment Service

9187195 People used this service
4 Service Card Rating

Service Activation

458079 People used this service
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Clearance Certificate

41515 People used this service
4 Service Card Rating

Paying the Due Amounts by Installments

4657 People used this service
3 Service Card Rating

Land Clearance Certificate for Electrical Service

26117 People used this service
4 Service Card Rating

Land Clearance Certificate for Water Service

26072 People used this service
3 Service Card Rating

Payment Service

9187195 People used this service
4 Service Card Rating

Service Activation

458079 People used this service
4 Service Card Rating

Clearance Certificate

41515 People used this service
4 Service Card Rating

Paying the Due Amounts by Installments

4657 People used this service
3 Service Card Rating

Changing Owner Name

1241 People used this service
5 Service Card Rating

Transferring Amount

513 People used this service
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Land Clearance Certificate for Electrical Service

26117 People used this service
4 Service Card Rating

Land Clearance Certificate for Water Service

26072 People used this service
3 Service Card Rating

Electricity Technical Approval Design

12052 People used this service
5 Service Card Rating

Water Technical Approval Design

8581 People used this service
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Adding Extra Loads

546 People used this service
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Electricity Connection Service

6141 People used this service
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  • Main Office
  • Ajman
  • Umm Al Quwain
  • Dhaid
  • Fujairah
  • Dibba - Al Fujairah
  • Ras Al Khaimah

EtihadWE: Close to You, Wherever You Are in the Northern Emirates

Address

QXW5+9GW - Al Seer - Ras al Khaimah

Telephone

8003392

Fax

07 2289959

Location Coordinates
Latitude

25.79577

Latitude

55.958744

Customer Happiness Centers
Address

H7V6+HP3 - Fujairah

Telephone

8003392

Fax

09 2444259

Location Coordinates
Latitude

25.5938288

Latitude

56.2614848

Customer Happiness Centers
Address

HH42+C9J - Omar Bin Al Khatab Road - Al Riqqah - Al Reqqah - Umm Al Quwain

Telephone

8003392

Fax

06 7646404

Location Coordinates
Latitude

25.5560548

Latitude

55.5509378

Customer Happiness Centers
Address

7W32+J33 - Dhaid

Telephone

8003392

Fax

06 8822455

Location Coordinates
Latitude

25.254038

Latitude

55.900108

Customer Happiness Centers
Address

EtihadWE - Al Rashidiya

Telephone

8003392

Fax

06 7484224

Location Coordinates
Latitude

25.4036964776

Latitude

55.449042876

Customer Happiness Centers
Address

SZHP Building, Al Sharyah-1, Fujairah

Telephone

8003392

Fax

09 2226559

Location Coordinates
Latitude

25.1588006

Latitude

56.3399873

Customer Happiness Centers
  • Ras Al Khaimah
  • Dibba - Al Fujairah
  • Umm Al Quwain
  • Al-Dhaid
  • Ajman
  • Fujairah

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22 May 2025

EtihadWE, Al Dahra, and Fujairah Municipality Partner to Advance Sustainable Development in Fujairah

The agreement addresses legacy land matters and sets a foundation for future-ready infrastructure projects

 

Abu Dhabi, UAE, XX May 2025: Etihad Water and Electricity (EtihadWE), Al Dahra Agriculture Trading, and Fujairah Municipality have signed a cooperation agreement aimed at accelerating sustainable development efforts in the Emirate of Fujairah. The tripartite partnership brings together institutional capabilities to support critical infrastructure, strengthen community services, and promote long-term environmental and economic sustainability.

The agreement addresses legacy land-related matters and establishes a forward-looking framework for infrastructure development. EtihadWE has played a key role in enabling the agreement's implementation—helping to unlock priority projects and ensure continuity in delivering essential utility services to the community.

This joint resolution strengthens integrated planning between the three entities and supports broader national priorities—particularly in water efficiency, food security, and the creation of green job opportunities. The partnership also enables future collaboration across strategic sustainability areas.

Eng. Yousif Ahmed Al Ali, CEO of EtihadWE, said: “This agreement reflects our continued commitment to enabling infrastructure and sustainability in Fujairah. The new land lease allows us to move forward with key projects that modernise utility services in the emirate—enhancing resilience and meeting future demand. By working closely with Al Dahra and Fujairah Municipality, we are fostering a collaborative model that delivers tangible impact for the community."

Arnoud van den Berg, Group CEO of Al Dahra, stated: “This agreement signifies our commitment to working together to create a more sustainable future."

H.E Mohamed Al Afkham, Director General of Fujairah Municipality said “We welcome this collaboration and are confident in the positive outcomes it will bring to Fujairah's development."

The agreement is effective immediately, with technical and administrative teams already working to activate the new framework. Over the coming months, the partnership will expand to explore joint initiatives in renewable energy, water conservation, and food systems—aligned with Fujairah's vision for inclusive and sustainable growth. Through regular progress reviews, the three entities will ensure alignment, measure outcomes, and optimise shared value for the community.


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19 May 2025

EtihadWE Partners with Emarat’s EmCan Loyalty Program to Enhance Customer Experience

Dubai, UAE, 19 May 2025: Etihad Water and Electricity (EtihadWE) customers will soon be able to earn loyalty points by paying their utility bills on time, thanks to the company's partnership with Emirates Petroleum Company PJSC (Emarat) to integrate the EmCan loyalty program.

This collaboration forms part of EtihadWE and Emarat's ongoing efforts to build strategic partnerships that deliver added value and prioritise customer needs. It also marks a pioneering step in the UAE's utility sector, with EtihadWE becoming the first utility provider to integrate with a nationwide rewards platform through a dedicated loyalty program. Through the integration with EmCan, EtihadWE customers will be able to earn loyalty EmCoins — redeemable across a wide network of EmCan partner outlets — transforming everyday transactions into rewarding experiences.

EmCan, developed and operated by Emarat, is a comprehensive loyalty program that rewards members for their daily spending. Points can be earned and redeemed at Emarat service stations, convenience stores, and a wide variety of participating retail, dining, and lifestyle outlets across the UAE — making routine purchases more rewarding.

“Consumers have always been at the heart of EtihadWE's strategy — from households and farms to heavy industry," said Eng. Yousif Al Ali, CEO of EtihadWE. “With decades of experience delivering reliable services, we are evolving as a truly customer-centric organisation — one that champions exceptional service, competitive tariffs, and innovative solutions that maximise savings and satisfaction.

This partnership with Emarat is a clear example of how we embrace innovation to deliver tangible value. By rewarding simple, everyday activities like paying utility bills, we are building deeper connections with our customers and delivering experiences that reflect our promise of service excellence and peace of mind."

Ali Khalifa Al Shamsi, CEO of Emarat, highlighted the importance of the partnership, stating:
“Our collaboration with EtihadWE marks a key milestone in extending the EmCan ecosystem into essential public services, enabling customers to earn meaningful rewards through routine actions like paying utility bills. Through this partnership, we aim to build a more connected, customer-centric future—where convenience and value go hand in hand.

At Emarat, we believe that customer loyalty should be recognised across all aspects of everyday life".

The partnership reflects a shared vision between EtihadWE and Emarat to deliver seamless, customer-focused services through smart integration and operational collaboration. Loyalty points will be automatically earned via EtihadWE's secure digital platforms and authorised payment channels, provided payments are made promptly — offering customers a smooth, secure, and effortless experience.

Beyond convenience, the initiative rewards timely payments, responsible usage, and engagement with wider sustainability initiatives, strengthening EtihadWE's commitment to customer satisfaction and long-term value creation.


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14 May 2025

UAE Strengthens Clean Energy Collaboration in High-Level Visit to Spain

•Delegation Led by Ministry of Energy and Infrastructure and Etihad Water and Electricity Explores Renewable Energy Innovations
•The Visit Aimed to Strengthen Collaboration with Spanish Research Centres to Advance Renewable Energy Solutions

Dubai, UAE, 14 May 2025: In a strategic effort to reinforce the UAE’s leadership in renewable energy, the Ministry of Energy and Infrastructure (MOEI), in collaboration with Etihad Water and Electricity (EtihadWE), led an official delegation to Spain. The visit aimed to explore partnerships with leading research institutions and assess cutting-edge global technologies in solar energy and energy storage, advancing the UAE’s efforts to promote a just energy transition.

The UAE delegation was headed by His Excellency Eng. Sharif Al Olama, Undersecretary of the Ministry of Energy and Infrastructure for Energy and Petroleum Affairs, and Eng. Yousif Ahmed Al Ali, CEO of Etihad Water and Electricity. The visit aligns with the shared commitment of MOEI and EtihadWE to drive innovation, future-focused infrastructure development, and strategic partnerships with global energy leaders.

The mission is in line with the UAE’s efforts to accelerate its clean energy transition, enhance infrastructure readiness, and adopt global best practices. It also strengthens the UAE’s position as a hub for sustainable energy and advanced technology.

For Etihad Water and Electricity, the visit supports the development of the Saud bin Saqr Energy and Innovation Park in Ras Al Khaimah—a flagship national clean energy project. The company also seeks to leverage global expertise in managing advanced energy centres.

The delegation visited several prominent institutions, including Spain’s Centre for Energy, Environmental and Technological Research (CIEMAT), a leading European research organization under the Ministry of Science and Innovation. During high-level discussions with Her Excellency Dr. Yolanda Benito Moreno, CIEMAT's Director-General, the delegation explored potential collaborations across various fields. The visit was followed by a guided tour of CIEMAT's laboratories, showcasing pioneering research projects and cutting-edge technological applications.
The delegation also toured the Plataforma Solar de Almería (PSA), Europe’s largest concentrated solar research facility, where they examined thermal storage systems and desert-condition simulation technologies—key areas for potential joint research with the Saud bin Saqr Energy and Innovation Park.

Additionally, the visit included the Gemasolar Thermosolar Plant, one of the world’s first solar facilities to use thermal storage for continuous electricity generation. This project exemplifies a sustainable, round-the-clock model for renewable energy generation that aligns with MOEI and EtihadWE’s aim to integrate more renewables into the UAE’s power grid.
Through this visit, MOEI and EtihadWE sought to establish long-term partnerships with leading research institutions, supporting the UAE Energy Strategy 2050 and empowering national talent with access to global innovations.


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06 May 2025

EtihadWE Appoints First Chief People Officer (CPO)

Dubai, UAE, 6 May 2025: Etihad Water and Electricity (EtihadWE) has announced the appointment of Shaikha Murad AlBlooshi as Chief People Officer (CPO). This appointment comes as part of the company's ongoing efforts to evolve its leadership structure in line with its refreshed corporate identity and updated strategic vision, which focuses on fostering innovation, improving organisational performance, and positioning human capital as a cornerstone of sustainable growth and long-term competitiveness.

It also reflects EtihadWE's continued commitment to empowering national talent and cultivating a dynamic, future-oriented workplace capable of translating strategic plans into tangible outcomes. Emiratis currently constitute approximately 80% of the company's workforce, with nearly 70% representation in leadership positions. Women make up 56% of total staff, including 28% in specialised technical roles.

Commenting on the appointment, Eng. Yousif Ahmed Al Ali, CEO of Etihad Water and Electricity, stated: “This appointment reflects our strategic focus on developing human capital, enhancing our corporate culture, and reinforcing our innovation efforts. It represents a pivotal step in advancing national capabilities, fostering an engaging work environment, and ensuring workforce readiness—ultimately contributing to the quality of services we deliver to the community and enabling long-term professional growth to meet future challenges."

AlBlooshi brings over 20 years of professional and leadership experience in the UAE's utilities and services sectors, with an extensive background in general management and financial leadership. Since joining EtihadWE, she has held several senior roles, including Director of Finance, Executive Director of Shared Services, and Senior Vice President – Human Capital and Administration. She is known for a leadership style rooted in empowerment and operational excellence, aligned with the company's vision for sustainable development and institutional distinction.

This appointment is part of a broader series of executive-level updates across EtihadWE's leadership team, which also includes the positions of Chief Operations Officer (COO), Chief Strategy and Transformation Officer (CSTO), Chief Financial Officer (CFO), and Chief Commercial Officer (CCO).

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13 October 2025

GITEX

30 September 2025

WETEX

27 May 2025

World Utilities Congress

27 November 2024

Rak Energy Summit

14 October 2024

GITEX

05 December 2022

International Volunteer Day

03 December 2022

International Day of Persons with Disabilities

02 December 2022

National Day

30 November 2022

Commemoration Day

30 Mar 2024

CEO of EtihadWE, discusses the company’s current and future strategies in the energy & water sector

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15 Mar 2024

“Oloom Al Dar” Highlights NAQA’A RO Plant and Conducts an Interview with the CEO

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23 Nov 2023

Ruler of Sharjah Meets Minister of Energy and Infrastructure Accompanied by CEO of EtihadWE and Chairman of SEWGA

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07 Nov 2023

EtihadWE Concludes Information and Awareness Sessions on Its Strategy for the Upcoming Transformation Phase

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23 Oct 2023

Highlights from the First Day – GITEX Global 2023

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23 Oct 2023

Highlights from the Fourth Day – GITEX Global 2023

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13 Oct 2023

The meeting held by EtihadWE in Dibba Al Fujairah, where discussions revolved around the company's upcoming transformation plan, refining operational processes, and strategies for enhancing customer service

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06 Oct 2023

The meeting held by EtihadWE in Ajman, where discussions revolved around the company's upcoming transformation plan, refining operational processes, and strategies for enhancing customer service

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04 Apr 2023

EtihadWE’s “Ramadan Spread” Initiative Serves 600 Iftar Meals in Ajman

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