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Suggestion

This service enables customers to share their suggestions regarding EtihadWE services.

Service Steps

1
Step 1

Open the EtihadWE website.

2
Step 2

Click on Login and select Customer.

3
Step 3

Log in using UAE PASS.

4
Step 4

From the main menu, click on Your Voice.

5
Step 5

Under Waiting to Hear You, click Share your Suggestion.

6
Step 6

Click on the Start Service button.

7
Step 7

Name, Email, Account Number, and Mobile Number will be auto-filled for the logged-in customer.

8
Step 8

Select the Region and Service, then enter your suggestion in the Details field.

9
Step 9

Click on Send to submit the service request.


Service Code

357-03-003-000

Expected Time

Service Fees

None

Service Category

Individual

Service Channels
  • Smart App
  • EtihadWE Website
  • ​​ ​
Channels to Apply for Service

EtihadWE Website

Service HoursTime to Submit
24 Hours/Day3 minutes

Mobile App

Service HoursTime to Submit
24 Hours/Day3 minutes



Procedure

How to apply and Procedures

  • Open the EtihadWE website.
  • Click on Login and select Customer.
  • Log in using UAE PASS.
  • From the main menu, click on Your Voice.
  • Under Waiting to Hear You, click Share your Suggestion.
  • Click on the Start Service button.
  • Name, Email, Account number and Mobile Number will be auto-filled for the logged-in customer.
  • Select the Region and Service, then enter your suggestion in the Details field.
  • ​Click on Send to submit the service request.

Other Information

​Target Customers

  • Individuals
  • Companies / Businesses / Commercial
  • Agricultural
  • Industrial
  • Governmental

Service used by

4064

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