The application shall be submitted by an engineering consultant approved by EtihadWE or by the main contractor for the new buildings, or by the electrical contractor for applications to add new loads or expand the water line, without new buildings.

Filling the application form attached with the required documents according to the service delivery channel.

Issuing the customer’s estimated cost invoice and communicate with the customer for the payment of fees.

Customer must pay the fees within 60 days.

The customer/ electrical contractor must submit an application for building inspection when the building is completed, attached with the Completion Certificate if required.

Starting connection procedures in coordination with the main contractor/ electrical contractor.

Issue the final invoice.

Provide the required service.

Settlement of amounts and forwarding of balance credit or debit (if any).

Activate the account and payment of deposit (if any).