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Service Code:  357-01-001-000

  • Service used by
  • 75
  • Expected Time
  • Working days
  • Service Fees
  • Based on the consumption category
  • Service Category
  • Individual
  • Service Channels
  • ​​
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Service Info

Service Description

Connection of electricity on temporary basis by EtihadWE for a limited period of time to use the electricity network owned or operated by EtihadWE

Channels for Supply of Service​

Main Customer Services Centers

Service HoursTime Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes ​

EtihadWE Website

Service HoursTime Period
24 Hours/Day 8 minutes

Service Channels

Submit Application Online


Period to Execute the Service

20 working days

Communication Channels

  • Text messages.
  • Phone calls.
  • E-mails.
  • FARIS (whatsapp)


The application shall be submitted by an engineering consultant approved by EtihadWE

  • Filling the application form attached with the required documents according to the service delivery channel.
  • Issuing the customer’s estimated cost invoice and communicate with the customer for the payment of fees.
  • Customer must pay the fees within 60 days.
  • The customer/ electrical contractor must submit an application for buildin​g inspection when the building is completed through the E-service channel and after paying the fees (cash or installment), attached with the Completion Certificate if required and NOC certificate issued by Civil defense department.
  • Starting connection procedures in coordination with the main/ electrical contractor.
  • Issue the final invoice.
  • Provide the required service.
  • Settlement of amounts and forwarding of balance credit or debit (if any).
  • Activate the account and payment of deposit (if any).

Required Documents:

  • Connection application form signed by the owner.
  • Signed undertaking to comply with rules and regulations of connection, violations form & contractual relationship form.
  • Copy of valid UAE ID Card/ Passport for non-residents in UAE.
  • Valid Site Plan.
  • Building Permit (upon submitting the application).
  • NOC issued by Civil Defense Department.
  • Load Card stamped by the electrical contractor approved by EtihadWE.
  • Letter issued by the company that executes the project.
  • Trade license of the company that executes the project.

Other Info

Service Category

  • Procedural / Sub-Service.​​

Target Customers

  • Companies that execute the projects.

Service Type

  • From Government to Government.
  • From Government to Business Sector.

Partner Organization

  • Municipalities.

  • Service Card Rating
Average rating: 5 from 1 users
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