Sign In
Advanced Search
Etihad Water And Electricity > Home > Services > eServices > Refund of Credit Balance in the Account

Service Code:  357-04-006-000

  • Service used by
  • 0
  • Expected Time
  • 2 Working days
  • Service Fees
  • None
  • Service Category
  • Individual
  • Service Channels
    • ​​
    • ​
Start Service
Register
User Manual
Video Tutorial

Sustainable Goals

  • ​​​
  • ​​​​​​
    • ​​​
  • ​​​​​



Contact Us

Service Info

Service Description

An application submitted by customer to refund the credit balance in his/her account.

Channels for Supply of Service

Service Hours​
Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

 10 minutes


EtihadWE Website

Service HoursTime Period
24 Hours/Day 8 minutes

Service Channels

Customer Happiness Centers


​
​

Procedure

Procedures & Process

  • Submitting the required documents.
  • Verifying and approving the application.

Documents Required

  • Copy of UAE ID Card.
  • Trade license of companies.

Period to Execute the Service

  • 2 working days

Communication Channels

  • Text messages
  • Phone calls

Other Info

Service Category

  • Procedural / Sup-service
​

Target Customers

  • All categories​​

Service Type

  • From Government to Government
  • From Government to Individuals
  • From Government to Business Sector
​
  • Service Card Rating
Average rating: 4 from 5 users
Do you find this content helpful? Yes No