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Meter Testing/Meter Replacement (Water)

Service Description

Technical testing of electricity meters (and installation of counters instead of missing)

Channels for Supply of Service

Service Hours Time Period

Sundays to Thursdays

7:00 A.M - 5:00 P.M
10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M
10 minutes

Saturdays: All main centers except Al Dhaid and Umm Al Quwain

8:00 A.M - 1:00 P.M
10 minutes

Sub Customer Services Centers

Service Hours Time Period
7:00 A.M - 2:00 P.M 10 minutes

Etihad WE Website

Service Hours Time Period
24 Hours/Day 8 minutes

Service Channels

Customer Happiness Centers

www.etihadwe.ae​​​

Procedures & Process

  • Submitting the application
  • Perform the technical inspection
  • Settlement the due amounts
  • Notify the customer about the results of inspection

Documents Required

  • Copy of valid UAE ID Card
  • Customer’s account number

Period to Execute the Service

  • 10 working days

Communication Channels

  • Text messages
  • Phone calls

Service Category

  • Procedural / Sup-service

Target Customers

  • All categories

Service Type

  • From Government to Government
  • From Government to Individuals
  • From Government to Business Sector

Service Fees

AED 500 per meter if the inspection proves that the meter is correct

Enquiry

cs@etihadwe.ae
8003392
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