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Transferring Amount

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Service Description

An application submitted by customer to transfer the credit balance in one of his accounts to another one that also belongs to him or any other account

Channels for Supply of Service

Main Customer Services Centers

Service Hours Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

10 minutes

Etihad WE Website

Service Hours Time Period
24 Hours/Day 8 minutes

Service Channels

Customer Happiness Centers

Procedures & Process

  • Verifying of data and approving the application.
  • Transfer the credit to the desired account

Documents Required

  • Original receipt in case of wrong payment.
  • Copy of UAE ID Card

Period to Execute the Service

  • 2 working days

Communication Channels

  • Text messages

Service Category

  • Procedural / Sup-service

Target Customers

  • All categories

Service Type

  • From Government to Government
  • From Government to Individuals
  • From Government to Business Sector

Total Usage


Service Fees


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