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Temporary Connection

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Get Temporary Connection

Service Description

Connection of electricity on temporary basis by EtihadWE for a limited period of time to use the electricity network owned or operated by EtihadWE

Channels for Supply of Service

Main Customer Services Centers

Service Hours Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

10 minutes

EtihadWE Website

Service Hours Time Period
24 Hours/Day 8 minutes

Service Channels

Submit Application Online

Period to Execute the Service

20 working days

Communication Channels

  • Text messages.
  • Phone calls.
  • E-mails.
  • FARIS (whatsapp)

The application shall be submitted by an engineering consultant approved by EtihadWE

  • Filling the application form attached with the required documents according to the service delivery channel.
  • Issuing the customer’s estimated cost invoice and communicate with the customer for the payment of fees.
  • Customer must pay the fees within 60 days.
  • The customer/ electrical contractor must submit an application for building inspection when the building is completed through the E-service channel and after paying the fees (cash or installment), attached with the Completion Certificate if required and NOC certificate issued by Civil defense department.
  • Starting connection procedures in coordination with the main/ electrical contractor.
  • Issue the final invoice.
  • Provide the required service.
  • Settlement of amounts and forwarding of balance credit or debit (if any).
  • Activate the account and payment of deposit (if any).

Required Documents:

  • Connection application form signed by the owner.
  • Signed undertaking to comply with rules and regulations of connection, violations form & contractual relationship form.
  • Copy of valid UAE ID Card/ Passport for non-residents in UAE.
  • Valid Site Plan.
  • Building Permit (upon submitting the application).
  • NOC issued by Civil Defense Department.
  • Load Card stamped by the electrical contractor approved by EtihadWE.
  • Letter issued by the company that executes the project.
  • Trade license of the company that executes the project.

Service Category

  • Procedural / Sub-Service.

Target Customers

  • Companies that execute the projects.

Service Type

  • From Government to Government.
  • From Government to Business Sector.

Partner Organization

  • Municipalities.

Total Usage


Service Fees

based on the consumption category



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