Temporary Connection

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Get Temporary Connection

Service Info
Procedure
Other Info

Service Description

Connection of electricity on temporary basis by EtihadWE for a limited period of time to use the electricity network owned or operated by EtihadWE

Channels for Supply of Service

Main Customer Services Centers

Service Hours	Time Period
Monday – Thursday : 7:00 AM – 5:00 PM Friday : 7:00 AM – 11:30 AM	10 minutes
Ajman Center, Dibba Al Fujairah, Fujairah 7:00 A.M - 5 P.M	10 minutes

Service Hours

Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

10 minutes

EtihadWE Website

Service Hours	Time Period
24 Hours/Day	8 minutes

Service Channels

Submit Application Online

www.etihadwe.ae

Period to Execute the Service

20 working days

Communication Channels

Text messages.
Phone calls.
E-mails.
FARIS (whatsapp)

The application shall be submitted by an engineering consultant approved by EtihadWE

Filling the application form attached with the required documents according to the service delivery channel.
Issuing the customer’s estimated cost invoice and communicate with the customer for the payment of fees.
Customer must pay the fees within 60 days.
The customer/ electrical contractor must submit an application for building inspection when the building is completed through the E-service channel and after paying the fees (cash or installment), attached with the Completion Certificate if required and NOC certificate issued by Civil defense department.
Starting connection procedures in coordination with the main/ electrical contractor.
Issue the final invoice.
Provide the required service.
Settlement of amounts and forwarding of balance credit or debit (if any).
Activate the account and payment of deposit (if any).

Required Documents:

Connection application form signed by the owner.
Signed undertaking to comply with rules and regulations of connection, violations form & contractual relationship form.
Copy of valid UAE ID Card/ Passport for non-residents in UAE.
Valid Site Plan.
Building Permit (upon submitting the application).
NOC issued by Civil Defense Department.
Load Card stamped by the electrical contractor approved by EtihadWE.
Letter issued by the company that executes the project.
Trade license of the company that executes the project.

Service Category

Procedural / Sub-Service.

Target Customers

Companies that execute the projects.

Service Type

From Government to Government.
From Government to Business Sector.

Partner Organization

Municipalities.

Total Usage

Service Fees

based on the consumption category

Enquiry

cs@etihadwe.ae

8003392

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