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Electricity/Water Emergency Service

2 / 5.0 ( 25)

Report failures or accidents

Service Description

A service that enables customer to notify failures or accidents whether personal or public

Channels for Supply of Service

Main Customer Services Centers

Service Hours Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

30 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

30 minutes

Etihad WE Website

Service Hours Time Period
24 Hours/Day 30 minutes

Service Channels

Submit Application Online
M-social Apple APP
M-Social Android APP

Service center and call center

  • Notify customer service input notification
  • Customer will receive SMS while electrician/ technician will receive SMS regarding the issue and location
  • Customer will receive Status notification as SMS.

Electronic and smart services

Not Available

Target Customers

  • Individuals
  • Companies/ Businesses/ Commercial
  • Agricultural
  • Industrial
  • Governmental

Total Usage


Service Fees

No Fees

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