Paying the Due Amounts by Installments

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Service Info
Procedure
Conditions
Other Info

Service Description

An application submitted by customer to pay the due amounts by installments such as fines or connection fees.

Channels for Supply of Service

Service Hours	Time Period
Monday – Thursday : 7:00 AM – 5:00 PM Friday : 7:00 AM – 11:30 AM	10 minutes
Ajman Center, Dibba Al Fujairah, Fujairah 7:00 A.M - 5 P.M	10 minutes

Service Hours

Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

10 minutes

Etihad WE Website

Service Hours	Time Period
24 Hours/Day	8 minutes

Service Channels

Customer Happiness Centers

www.etihadwe.ae

Procedures & Process

Submit the application through Etihad WE’s website.
Send the agreement by e-mail to be signed by the customer and resend to Etihad WE.
Send the agreement to the bank of the customer to approve the signature and direct debit.
Send the agreement to the customer by e-mail.

Documents Required

Account number or application number

Period to Execute the Service

10 working days

Communication Channels

Text messages
Phone calls

Service Category

Procedural / Sup-service

Target Customers

All categories

Service Type

From Government to Government
From Government to Individuals
From Government to Business Sector

Total Usage

4,657

Service Fees

AED 100 for connection fees (commercial, industrial, and freehold).

Enquiry

cs@etihadwe.ae

8003392

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