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Paying the Due Amounts by Installments

2 / 5.0 ( 36)

Service Description

An application submitted by customer to pay the due amounts by installments such as fines or connection fees.

Channels for Supply of Service

Service Hours Time Period

Monday – Thursday : 7:00 AM – 5:00 PM

Friday : 7:00 AM – 11:30 AM

10 minutes

Ajman Center, Dibba Al Fujairah, Fujairah

7:00 A.M - 5 P.M

10 minutes

Etihad WE Website

Service Hours Time Period
24 Hours/Day 8 minutes

Service Channels

Customer Happiness Centers​​​

Procedures & Process

  • Submit the application through Etihad WE’s website.
  • Send the agreement by e-mail to be signed by the customer and resend to Etihad WE.
  • Send the agreement to the bank of the customer to approve the signature and direct debit.
  • Send the agreement to the customer by e-mail.

Documents Required

  • Account number or application number

Period to Execute the Service

  • 10 working days

Communication Channels

  • Text messages
  • Phone calls

Service Category

  • Procedural / Sup-service

Target Customers

  • All categories

Service Type

  • From Government to Government
  • From Government to Individuals
  • From Government to Business Sector

Total Usage


Service Fees

AED 100 for connection fees (commercial, industrial, and freehold).

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